SERVPRO of Reno NW / Truckee / Tahoe Vista Employee Photos

Mike Grashuis

Mike Grashuis

Mike Grashuis is an Owner at SERVPRO of Reno NW/Truckee/Tahoe Vista & of Reno East/Central Sparks. He has the following certification from the Institute of Inspection Cleaning and Restoration Certification: Water Restoration Technician and Applied Structural Drying Technician. Additionally, he has the following certifications from the SERVPRO Employee Certification Training Program: Crew Training Certification, Water Certification and Carpet and Upholstery Certification.

Kim Grashuis

Kim Grashuis

Kim Grashuis is an Owner at SERVPRO of Reno NW/Truckee/Tahoe Vista. She has the following certification from the Institute of Inspection Cleaning and Restoration Certification: Water Restoration Technician. Additionally, she has the following certifications from the SERVPRO Employee Certification Training Program: Crew Training Certification.

Lorie Rankin

Lorie Rankin

Lorie is the Office Manager at SERVPRO of Reno East/Central Sparks and SERVPRO of Reno NW/Truckee/Tahoe Vista.  Office Manager - Manage the Franchise office team to perform all administrative activities. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to automate and improve office productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Pro®, and Microsoft® Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Human Resource Manager - Directly responsible for the overall administration, coordination and evaluation of the human resource function.

Rick Malone

Rick Malone

Rick Malone is the Sales Marketing Manager at SERVPRO of Reno East/Central Sparks & SERVPRO of Reno NW/Truckee/Tahoe Vista. Rick has received the following certifications from the Institute of Inspection Cleaning & Restoration: Applied Structural Drying Technician, Applied Microbial Remediation Technician, Journeyman Fire & Smoke Restorer, Fire & Smoke Restoration Technician, Master Textile Cleaner, Stone, Masonry & Ceramic Tile, Journeyman Textile Cleaner, Color Repair Technician, Journeyman Water Restorer, Odor Control Technician, Upholstery & Fabric Cleaning Technician, Water Damage Restoration Technician, Carpet Repair & Reinstallation Technician, Carpet Cleaning Technician. Other certifications include: Certified Mold Inspector, OSHA 10 and the SERVPRO Sales Management Support Program.

Ryan Endres

Ryan Endres

Ryan Endres is a Production Manager at SERVPRO of Reno East/Central Sparks and of Reno NW/Truckee/Tahoe Vista. Ryan has received the following certifications from the Institute of Inspection Cleaning & Restoration: Water Damage Restoration Technician, Fire & Smoke Restoration Technician; Applied Structural Drying Technician. Additionally, he has the following certifications, OSHA 10 and the SERVPRO Employee Certification Training Program: Crew Training Certification, Water Certification and Carpet and Upholstery Certification.

Angela Gonzales

Angela Gonzales

Angela Gonzales is a Production Manager at SERVPRO of Reno East/Central Sparks & SERVPRO of Reno NW/Truckee/Tahoe Vista. Angela has received the following certifications from the Institute of Inspection Cleaning & Restoration: Water Damage Restoration Technician, Fire & Smoke Restoration Technician. Additionally, she has the following certifications from the SERVPRO Employee Certification Training Program: Crew Training Certification, Water Certification and Carpet and Upholstery Certification.

Bill Lopez

Bill Lopez

Bill Lopez is a Marketing Representative at SERVPRO of Reno East/Central Sparks and of Reno NW/Truckee/Tahoe Vista. He's received certifications from the SERVPRO Employee Certification Training Program: Crew Training Certification, Water Certification and Carpet and Upholstery & the SERVPRO Sales Management & Support Program.

Sarah Nadeau

Sarah Nadeau

Sarah Nadeau is an Administrative Assistant at SERVPRO of Reno East/Central Sparks of Reno NW/Truckee/Tahoe Vista. Sarah has received the following certifications from the Institute of Inspection Cleaning & Restoration: Water Damage Restoration Technician. Additionally she has the following certifications from the SERVPRO Employee Training Program: Crew Training Certification and Water Certification.

Sara Thompson

Sara Thompson

Sara is an Administrative Assistant at SERVPRO of Reno East/Central Sparks and SERVPRO of Reno NW/Truckee/Tahoe Vista.  Sarah has received the following certification from the SERVPRO Employee Training Program: Crew Training Certification