Recent Posts

Steps to Take to Winterize Your Tahoe Home

9/22/2019 (Permalink)

Picture of home with snow piled all around it Winterize your Tahoe home to avoid any water damages during the winter or spring.

Is your Tahoe vacation home going to be vacant much of the winter?

Below are some steps that can help to make sure your home is ready to be vacant for the winter.


1. Set thermostat to around 50 - 55 degrees or so to prevent pipes from freezing.

2. Shut off the water at the main shut off valve in your house. The last thing you want to come back to next spring is a flooded home from a leaky or burst pipe. Open up all your faucets and drain your toilets of water — also keep the faucets open to prevent pressure buildup from the little bit of water that remains in your pipes. This will help prevent a burst pipe as the water expands with changing temperatures.

3. Turn off your gas line to prevent a gas leak or other gas-related incident.

4. Bundle the house uptight! Put storm windows on, close shutters, secure plywood over windows, store all outside décor or furniture indoors for the season, too. Make sure that all the windows are closed and locked. Check each one because any open window even a tiny crack can let snow and rain into your home.

5. Unplug everything. Not only will this save you money as your unused appliances will not be using phantom energy, but it also protects the house from an appliance shorting out and causing a fire or a surge of energy ruining your appliances.

6. Check your sump pump. Make sure it functions properly. A wet basement will make for a bad start to next season's fun!

7. Close the damper or flue on your fireplace. This will prevent snow, rain or animals from finding a way into your home.

8. Double-check your gutters. Don't leave the gutters clogged. Drain spouts should be secured to take heavy rain and snowmelt away from your house.

9. Clean out your fridge and pantry of all perishable items. Unplug it and be sure to keep the door to your refrigerator and freezer open to prevent mold and mildew.

If your Tahoe home suffers water damages we are your Tahoe home experts to call!  We service from Truckee to all of North Lake Tahoe and surrounding areas.  We are available 24/7 to service all your water emergencies, 775 747 2800.

SERVPRO of Reno NW/Truckee/Tahoe Vista for Your Fire and Water Emergencies

9/13/2019 (Permalink)

Room with Carpeting Removed and Dry Wall Cut due to Water Damage SERVPRO of Reno NW/Truckee/Tahoe Vista is available 24/7 for all your fire and water emergencies.

Every day our team at SERVPRO of Reno NW/Truckee/Tahoe Vista helps people that have suffered disasters that range from bathroom flooding and losing the use of a bath and bedroom to whole house flooding from a pipe breaking while they were away, having to move out of their home for months while the restoration and or rebuild takes place.  When you experience a property emergency we at SERVPRO Reno NW/Truckee/Tahoe Vista are here for you to work through all the challenges that your emergency brings you and your family.  We are here to support and help you through the insurance claims, clean up and restoration and rebuild if needed.  We are a professional full-service team, here for you 24/7 to take care of all of your fire and water emergencies.  

Over 10 Years of Professional Fire & Water Clean Up, Mold Remediation and Restoration in the Truckee and Tahoe Area

9/10/2019 (Permalink)

SERVPRO Owners on Magazine Cover SERVPRO of Reno NW/Truckee/Tahoe Vista Owners Mike and Kim Grashuis

SERVPRO of Reno NW/Truckee/Tahoe Vista has been servicing the Truckee and Tahoe areas for over 10 years.  We are your IICRC trained and highly experienced fire and water restoration and mold remediation team in the Truckee and Tahoe area.  We have experience in servicing compounds on the lake to historic cabins in the mountains and everything in between.  We work with numerous luxury home property managers and individual homeowners and provide the most professional fire damage, water damage, mold remediation, and restoration and rebuild services in the area.  Our team of technicians is long-time employees with our firm and happily holds to the highest standards of customer service in the industry.   When you experience a fire or water damage or mold in the Truckee or Tahoe area, call us, we are available 24/7 to service all of your emergency and nonemergency needs, 775 747 2800.  We work with all insurance companies and will represent you and your needs first and foremost to your insurance carrier.  

Rain From the Thunderstorms Can Lead to Water in a Crawl Space or a Flooded Basement

9/6/2019 (Permalink)

SERVPRO Semi Truck With Rainbow in Background SERVPRO of Reno NW/Truckee/Tahoe Vista Your Water Extraction and Dry Out Professionals

Did you get a bunch of rain from the recent thunderstorms?  We have been getting a lot of calls for water in the crawl space or water in basements. Have you checked your crawl space lately?  Is your basement completely dry?  It's always best not to assume all is dry and good, just a reminder, when we get these downpours and the dry land just runs the water off to the lowest place possible, sometimes that low place is your crawl space or basement.  Make sure you remember to check them out!  If you find water in your crawl space or water in your basement, it's important to get the water professionally extracted and get the area dried out.  Why is it important?  Because Mold will start to grow very quickly. It loves wet and warm spaces.  Our recent temperatures with dampness will lead to mold very quickly.  Have water in your crawl space or water in your basement?  Call us, SERVPRO of Reno NW/Truckee/Tahoe Vista is your professionally trained team to get you all dried out and avoid any more water or mold damages.  We are available 24/7, call us at 775 747 2800.

Your Mold Remediation and Mold Clean Up Professionals

8/27/2019 (Permalink)

Picture of Mold Growing On Walls Mold Remediation and Mold Clean Up, SERVPRO of Reno NW/Truckee/Tahoe Vista has all the professional training, chemicals, and equipment needed.

When it comes to Mold Remediation and Clean Up, it's something to take seriously.  If the Mold Spores are not cleaned up properly, the chances of the Mold reoccurring is good.  If Mold continues to grow it leads to further damage and can have an impact on the health of individuals that are consistently exposed.  We at SERVPRO of Reno NW/Truckee/Tahoe Vista highly recommend using a professionally trained service to clean up any mold issue.  We have the IICRC training to know exactly how to make sure the Mold is cleaned up completely and we use Industrial Hygienists, who are trained on how to test for Mold and also what kind of Mold we are dealing with.  The type of Mold greatly impacts the remediation of the Mold.  Don't risk not knowing!  Call us with any of your Mold concerns, we will walk you through the standard procedure and get you back to normal as quickly as possible and you will have the peace of mind, knowing your Mold was cleaned up properly, no more worries.  

Clean Up of Rodent Droppings/Feces and Urine When the Hantavirus is Present

8/22/2019 (Permalink)

informative graphic about hantavirus Be cautious about the clean up of mice and or rodent droppings and or urine, Hantavirus is back in Reno, NV.

Just this week it was announced that two people in Reno have contracted the Hantavirus.   Sadly, one person has died from the Hantavirus in Reno.  In our area, it's the Deer Mouse that spreads the virus. The virus is an airborne virus.  For this reason, if you encounter any area that is infested with mice droppings, feces and or urine, it's very important that you do NOT dry vacuum the area.    The air should not be stirred up and if at all possible proper respiratory masks, etc. are a great precautionary item to consider.  It's also important to not come in direct contact with mice feces or urine.  If you have mice droppings and urine and want it cleaned up, call the professionals at SERVPRO Reno NW/Truckee/Tahoe Vista.  We are professionally trained and have the professional equipment to clean up and dispose of all mice droppings, feces and urine properly, and eliminate any risk to you or your family.  For all the cleanups that you don't want to deal with, call us, 775 747-2800, we'll clean it up "Like it never even happened".  

It's YOUR Choice What Restoration Contractor You Use

8/14/2019 (Permalink)

When it comes to choosing a Fire Damage and or Water Damage Restoration Company the Choice is YOURS.

Recently we had a Customer that was told by another Restoration company that they had to use his company, as he is already working with their insurance company.  If any Contractor tells you that you have to work with them, that you don't have a choice, this is NOT accurate information.  The Contractor you use is YOUR choice, Insurance can not and does not dictate the Contractor you use.  Unfortunately, there are Contractors out there that use scare tactics or they try to get you to sign paperwork immediately.  Be very cautious of anyone that tells you you have to use their services or insists that you sign anything very quickly.  When you  hire a restoration company for your Fire and or  Water damage, take your time, do your homework.   You will have to work with that Contractor for quite sometime.  And most important, don't let anyone tell you you don't have a choice of Contractor.  You do!  At SERVPRO of Reno NW/Truckee/Tahoe Vista we work with all Insurance Companies, we will represent you and your needs.  Call us at 775 747 2800.

SERVPRO of Reno NW/Truckee/Tahoe Vista Has You Covered When You Suffer Storm Damage

8/8/2019 (Permalink)

If your home floods or you need a board up due to storm damage, we have you covered!

It's that time of year, when the thunderstorms roll over the Sierras and can cause high winds and rains in the Reno, Truckee and Tahoe areas.   All of us that live in the Truckee Meadows have experienced the high winds and downpours that the storms can bring.  When you suffer storm damage, trees down that knock out windows, cause structure damage we have you covered.  Not only do we offer water clean up, we also offer board ups.  Not only can we clean up all the debris, we will board up your home until the window can be replaced, or the structure can be repaired.  If you ever find your home flooded due to the rains brought by the storms, we are available 24/7 to take care of all your water damage restoration needs.  Our business is IICRC Certified and what that means to you is you will be serviced by professionally trained technicians that know how best to get you back to normal as soon as possible.  SERVPRO of Reno NW/Truckee/ Tahoe Vista is here for you!  Call us day and night, it's our pleasure to help you out in your time of need. 

SERVPRO of Reno NW/Truckee/Tahoe Vista FREE Emergency Ready Profile

7/30/2019 (Permalink)

SERVPRO of Reno NW/Truckee/Tahoe Vista FREE Emergency Ready

If you had to shut the water off for your property, would you know where to go and how to do it?  What about knowing where your main electric or gas source is managed from?  Could you turn it off?  How would you benefit from having all of the key information about your property in a digital file, and or hard copy, before an emergency happens?  SERVPRO of Reno NW/Truckee/Tahoe Vista offers a free Emergency Readiness Profile for all of your properties, commercial and residential.  The profile provides pictures and directions to all key water, electrical, gas and any other important shut off and or connection management needed for emergencies.  Would you benefit from having such information available at all times?  Interested?  Call us at 775 747 2800 to schedule your Emergency Readiness Profile appointment. We are happy to help you be informed so when an emergency, such as a broken water pipe, flooding happens, you know exactly where to go to shut the water off and limit the water damages to your property as much as possible.

SERVPRO of Reno NW/Truckee/Tahoe Vista Your Professional Fire Damage Restoration Team

7/24/2019 (Permalink)

SERVPRO of Reno NW/Truckee/Tahoe Vista the Team to Call When You Suffer Fire Damages

All of us living in the Truckee Meadows and Tahoe area understand we are prime time for fires.  We have noticed and you have probably noticed the frequency of fires has been increasing the deeper we get into our dry summer.  If you are ever the victim of a property fire, whether it just be a stove fire or a whole house fire, call us.  Our team is professionally trained and has all of the state of the art equipment to clean all the fire damage you may experience.  We also can manage any contents of your property that are salvageable.  We have a Contents Manager that specializes in taking care of you and your property.  You will always know where your items are, at all times.  When appropriate we will work with you and your insurance to make sure every single item and damages are captured.  When you suffer fire damage, you need a professional team to help you as soon as possible.  Call us, we are available 24/7.