Recent Posts

Water Heater Leaks

1/13/2020 (Permalink)

 Mold Growing on Walls and Floor of a Closet in a Home If you ever suffer damages due to a Water Heater leak, call SERVPRO of Reno NW/Truckee/Tahoe Vista

Water Heaters can be a very common cause of water damage and cause mold growth.  It's common for us to deal with Water Heater leaks and many times, they are a slow leak, just enough to slowly get drywall damp or wet, then the framing and if left too long, mold will start to grow very quickly.

Please note the location of your Water Heater and the walls around it.  The picture of the mold is from a Water Heater that was leaking for quite some time in a closet that backed up too many other rooms.  The result of this water heater leak not being discovered for quite some time is many rooms had water damage and mold.

Never ignore any Water Heater leaks, even a very small amount of water can cause a lot of damage over time.

If you ever find your Water Heater has been leaking and caused damages, call us.  We know just how to repair and prevent any more damages from happening.

SERVPRO of Reno NW/Truckee/Tahoe Vista, 775-747-2800.

When You Need Water Clean Up Know the Water Classes and Categories

1/7/2020 (Permalink)

flooded basement with papers and boxes and furniture floating around When you need water cleanup call the professionals at SERVPRO Reno NW/Truckee/Tahoe Vista 775-747-2800.

Have you suffered Water Damages?

Step 1, educate yourself about the Classes and Categories of Water Damages.

Classes of Water Damage

    • Class 1 damage involves part of a room that has absorbed little moisture. It’s the least level of damage.
    • Class 2 damage has affected an entire room and has absorbed into carpeting and walls.
    • Class 3 damage has absorbed up into the walls, saturated most of the area, and may have come through the ceiling. Class 3 damage is considered the worst.
    • Class 4 damage requires specialty drying due to damage done to materials such as hardwood, stone, and concrete.

Categories of Water Damage

    • Category 1 involves damage from a clean water source such as toilet tanks, broken pipes supplying clean water. Category 1 water damage can degrade into category 2 or 3 if it sits too long.
    • Category 2  involves damage from “grey water,” such as washing machine or dishwasher water containing detergents. It may also involve water containing urine from toilet overflows.
    • Category 3 involves completely unsanitary water that can easily cause illness, disease, or death. Category 3 water comes from sewage, river flooding, and standing water that has begun growing bacteria and other microbes.

We at SERVPRO of Reno NW/Truckee/Tahoe Vista are experts at all water clean up.  Call us and we will get you back to normal, ASAP.  We are available 24/7 for all your fire and water damage emergencies, 775-747-2800.

Yes, We Clean Up and Restore Fire and Water Damage

12/30/2019 (Permalink)

Large home stripped down to foundation and flood cut on drywall SERVPRO of Reno NW/Truckee/Tahoe Vista is experienced in servicing all sizes of fire, water, and mold cleanup and restoration and remediation.

Whether you have suffered a small fire with some water damage or an extensive fire with extensive water damage, we at SERVPRO of Reno NW/Truckee/Tahoe Vista specialize in fire and water cleanup and restoration.  No job is too big or too small.  We will clean and restore one bathroom or bedroom or one 300,000 square foot warehouse; we have experience in it all.  

Our General Manager Shaun Mihaila has extensive experience in large warehouse flood and mold remediation and our team is well taught on the IICRC best practices for residential and commercial water cleanup and restoration and mold remediation.

When we say no job is too big or too small, it's because we have experience in all sizes of jobs.

Call us when you need the trained professionals to get your property back to normal ASAP.  We are available 365/24/7 for all of your emergency and non-emergency needs.

Flooded Home, Basement or Crawl Space? Avoid Exposure to the Water

12/16/2019 (Permalink)

Two Men in Yellow Hazmat Suits Standing Outside of a Building When you suffer a flooded home, basement or crawl space, call SERVPRO of Reno NE/Truckee/Tahoe Vista

If you ever experience a flooded area in your home, such as a flooded crawl space, or flooded basement or especially a flooded bathroom, avoid any exposure to the flooded area.  You never know what the water is contaminated with.

Too often we are called to flooded homes, basements, crawl spaces, bathrooms, etc. and the Customer has walked in and tracked the floodwaters in the dry areas of the home.  What does this do?  It contaminates more of the home and causes more damages and clean up to be done.  

You never know what it is floodwaters, you also don't want to expose your skin to unknown floodwaters.  Too often sewage can be part of the floodwaters.  There are many reasons our team suits up, prior to entering any floodwaters.

Bottom line, when you suffer any kind of flood in your home, stay out of the water and call the professionals at SERVPRO of Reno NW/Truckee/Tahoe Vista.  We will get the water cleaned up safely and as quick as possible and ensure that you and your family are not exposed to any contaminated floodwaters.

Tips to Avoid Water Damage and Flooding from Winter Storms in the Reno, Truckee and Tahoe Areas

12/10/2019 (Permalink)

Grey scale picture of water droplets on glass looking out If you ever suffer Storm Damage, call SERVPRO of Reno NW/Truckee/Tahoe Vista, we are available 24/7, including Holidays

So far our winter in the Reno, Truckee, and Tahoe area has been fairly mild.   If you haven't already you still have time to plan for stormwater runoff.  We all know the worst happens when we get a cold storm, lots of snow and then a warmer storm comes with lots of rain.  The result, a lot of snowmelt and water runoff.

Stormwater runoff is one of the top causes of flooded crawl spaces, flooded basements, and flooded houses.  You want to look around and ask yourself when it snows and or rains, or worse yet, snows than then rains, where is the water going to go?

Make sure all of your gutters are cleaned out and the water is going to flow away from your house.  If you have sump pumps in a basement, make sure they are all in good working order and are ready to pump out the water.  

We hope you never suffer a flooded crawl space or basement or home, but if you do call SERVPRO of Reno NW/Truckee/Tahoe Vista.  We have been servicing the Reno, Truckee, and Tahoe areas for over 10 years and will take care of you and get you back to normal, ASAP!  

How to Avoid Your Christmas Tree Causing a House Fire

12/2/2019 (Permalink)

Decorated Christmas Tree in a Living Room Top Causes of House Fires caused by Christmas Trees

Putting a Christmas tree up? We all know that trees can be a fire hazard and can cause house fires. What are the most common reasons for tree caused house fires?


1. Faulty Electrical, check that plug and those lights, make sure everything is in good working order. These issues account for the most tree caused house fires, 44%.


2. Heat source, space heaters too close and or candles, fires too close, account for 21%, of Christmas tree house fires.


3. Intentional fires account for 21%. Who would have thought, right?  

4.  Other accounts for 14%


Enjoy your tree and be safe!


If you ever need fire and water clean up and restoration of your property, call SERVPRO of Reno NW/Truckee/Tahoe Vista.   We have been servicing the Reno, Sparks, Truckee, and Tahoe areas for over 10 years.  Our IICRC Certified Team has the best training and equipment to clean up and restore your property, ASAP!

We are here for you 365/24/7, call 775 747-2800.

SERVPRO of Reno NW/Truckee/Tahoe Vista Your Local Biohazard Cleanup Team

11/25/2019 (Permalink)

Biohazard symbol in black and white When you need a biohazard clean up, call SERVPRO of Reno NW/Truckee/Tahoe Vista

When it comes to biohazard clean up, you need a team that is has been professionally trained in what procedures, what cleaning products and what equipment to use to get your property cleaned up and back to "Like it never even happened". 

The Team of SERVPRO of Reno NW/Truckee/Tahoe Vista is an IICRC Certified Team and we know exactly how to manage biohazard cleanups.   We have experience in biohazard clean up in residential and commercial properties.  We are accustomed to dealing with the clean up in businesses and can work around what is best for your business.  We also have the experience and personal customer service skills to understand when a biohazard clean up has to take place at a residence, extreme consideration of the customer is needed.

If you ever suffer a biohazard situation in your home or business, call SERVPRO of Reno NW/Truckee/Tahoe Vista, we will take care of you and get your property back to normal ASAP.

Why Should I Care if My Contractor is IICRC Certified?

11/18/2019 (Permalink)

Modern looking Logo of the IICRC with IICRC Certified Firm below it, identifier for an IICRC Certified Firm SERVPRO of Reno NW/Truckee/Tahoe Vista is an IICRC Certified Team

So how do you benefit from hiring an IICRC Certified Firm?  Let's start by explaining what IICRC stands for and what it does...

It stands for, Institute of Inspection Cleaning and Restoration Certification.

In an article written by Mili Washington, the IICRC's standards director she explains the advantages of hiring an IICRC Certified team for your Fire Clean Up, Water Damages and all other Restoration services.

"IICRC is recognized as the premier standards-writing organization of the cleaning, inspection, restoration, and hard surface industries. IICRC standards are accredited as American National Standards, which have been developed using a rigorous process of compliance and procedural oversight by the American National Standards Institute, (ANSI)."

The result is a credible and collaborative standard of care document and training to describe concepts and procedures needed when providing inspection, cleaning, restoration, and hard surface services.

When you have someone working on your property don't you want them to have the BEST training and procedures available to clean up your property?

Our team at SERVPRO of Reno NW/Truckee/Tahoe Vista is the premier clean up and restoration team to hire in the Reno, Truckee, and Tahoe areas.

We are available 24/7 for all of your emergencies.

Flooded Crawl Space? Our Team Knows Just What to Do

11/11/2019 (Permalink)

dark flooded crawl space under a building If you have a flooded crawl space, call SERVPRO of Reno NW/Truckee/Tahoe Vista, we know just what to do.

Help!  I have a pool under my house in my crawl space!  Unfortunately, this can be a common call that we get during the winter storms in the Reno, Truckee, and Tahoe areas.  It's not uncommon for rain, streams, and snowmelt to cause water to get into the crawl spaces of homes.  

When you suffer water in your crawl space, it's very important to get it dried out as soon as possible.  Then it will be important to make sure after it's dried out that a proper vapor barrier is installed.  

At SERVPRO of Reno NW/Truckee/Tahoe Vista, our highly IICRC trained Team knows just how to extract the water and dry out your crawl space.  We have been installing vapor barriers in the Reno, Truckee and Tahoe area for over 10 years, we know exactly what kind of barrier your property will need.

When you suffer a crawl space flood and may need a new vapor barrier installed, call us, we are available 24/7 for all of your water damage, flooded crawl space emergencies.

Have You Suffered a House Fire? What You Need To Know

11/5/2019 (Permalink)

Charred Stairs from Fire When you suffer fire damages, call SERVPRO of Reno NW/Truckee/Tahoe Vista

When you have suffered a house fire it's a very emotionally charged, stressful event to say the least.  No matter what size of the fire, there is sure to be smoke damages and property that has been damaged, all of which you will need to be careful not to expose yourself to, too much.  Fire sets off a stream of all kinds of toxins that should not be breathed or touched.   When you enter the fire-damaged area, make sure you are wearing a mask and gloves that will offer you the proper protection.  As soon as possible, you will need to choose a professional fire and water clean up and restoration company to take over the management of cleaning up and managing your property.  SERVPRO of Reno NW/Truckee/Tahoe Vista specializes in Fire and Water Damage clean up and management of contents. Call us and we will work with you and your insurance company to get your property properly managed, restored and rebuilt.  We are available 24/7 for all your emergencies, 775-747-2800.