Recent Commercial Posts

SERVPRO of Reno NW/Truckee/Tahoe Vista FREE Emergency Ready Profile

7/30/2019 (Permalink)

SERVPRO of Reno NW/Truckee/Tahoe Vista FREE Emergency Ready

If you had to shut the water off for your property, would you know where to go and how to do it?  What about knowing where your main electric or gas source is managed from?  Could you turn it off?  How would you benefit from having all of the key information about your property in a digital file, and or hard copy, before an emergency happens?  SERVPRO of Reno NW/Truckee/Tahoe Vista offers a free Emergency Readiness Profile for all of your properties, commercial and residential.  The profile provides pictures and directions to all key water, electrical, gas and any other important shut off and or connection management needed for emergencies.  Would you benefit from having such information available at all times?  Interested?  Call us at 775 747 2800 to schedule your Emergency Readiness Profile appointment. We are happy to help you be informed so when an emergency, such as a broken water pipe, flooding happens, you know exactly where to go to shut the water off and limit the water damages to your property as much as possible.

SERVPRO of Reno NW/Truckee/Tahoe Vista if Your Commercial Building Floods the Team to Call!

5/2/2019 (Permalink)

SERVPRO of Reno NW/Truckee/Tahoe Vista your team to call when your commercial property suffers Fire, Water or Mold Damage

If you/your business or the buildings or warehouse you manage are victims of Fire Damage, Smoke Damage, Water Damage, Mold or in need of Professional Cleaning Services, SERVPRO of Reno NW/Truckee/Tahoe Vista is the professional team to call.  We are available 24/7 and have the resources available to manage very large commercial jobs, no commercial building is too big.  We are experienced in large warehouse Fire Damage, Water Damage and Mold clean up. We have all the professional equipment necessary to get you cleaned up and dried out as fast as possible.  At SERVPRO of Reno NW/Truckee/Tahoe Vista our goal is to get your building or your business back to "Like it never even happened."  As soon as possible.  Call us at 775 827 9944 and we will take care of any of your commercial building needs.  

SERVPRO of Reno NW/Truckee/Tahoe Vista - Specialized Commercial Equipment

4/24/2019 (Permalink)

One of our specialized Commercial, large job response vehicles, ready to respond when you need us!

When it comes to large Commercial jobs, SERVPRO of Reno NW/Truckee/Tahoe Vista has all the professional equipment to service any size job.  No job is too big.  The trailer in the photo is just one of the many vehicles we have to get all the equipment needed to large jobs and get the job cleaned up and restored as soon as possible.  Our team is IICRC certified.  What does that mean to you?  It means they have the best training and knowledge base available.  It means you will be dealing with professionals that know exactly how to manage your job and if insurance is involved they will know how to manage your claim.  You will have a partner with SERVPRO of Reno NW/Truckee/Tahoe Vista that will make sure you and your property is managed and taken care of, back to normal, ASAP.  Call us at 775 747 2800 for all of your Commercial Water Damage, Commercial Fire Damage and Commercial Storm Damage.  We are open 24/7.

SERVPRO of Reno NW/Truckee/Tahoe Vista - Meet Our Commercial Contents Manager

4/24/2019 (Permalink)

SERVPRO of Reno NW/Truckee/Tahoe specializes in the management of Commercial Contents when clean up and restoration is needed.

Meet Erica, our Contents Technician. Erica is extremely customer service and detail orientated. We receive compliments and appreciation from Customers about her all the time. Just today she received a Thank You note from a Customer that reads: "Thank you so much for taking such good care of our home and our belongings. We appreciate your hard work and your professionalism!"
When you have to store your items while your commercial property is being cleaned and restored, you deserve the best Contents Manager you can get. Erica is the BEST!  All contents are tracked on our Contents Program on the I-Pad, she will take pictures of everything, catalog everything and everything is listed and documented such that it can be shared with our Commercial Customers at all times.  We get it, you must have a professional accounting of all of your property, SERVPRO of Reno NW/Truckee/Tahoe Vista has all the programs and capability to professionally track everything you need tracked and stored.  Call us for your Commercial Content management, 775 747 2800.

SERVPRO of Reno NW/Truckee/Tahoe Vista Has All the Commercial Equipment Needed for Your Commercial Fire or Water Damage

3/28/2019 (Permalink)

Commercial Fire or Water Damage, SERVPRO of Reno NW/Truckee/Tahoe Vista has everything you need to get it back to "Like it never even happened."

SERVPRO of Reno NW/Truckee/Tahoe Vista has an IICRC professionally trained team that is very familiar with the needs of Commercial Buildings, we work them frequently.  When your Commercial building has fire damage or water damage you want a team that has the knowledge and equipment for your Commercial building.  We will work with you and your insurance company, where applicable, and make sure everyone is clear on what is covered and what is not.  We will manage the contents of your building.  We have a professional team that specializes in cleaning, packing and storing all of your salvageable assets.  We have a 15,000 square foot specialized temperature controlled warehouse with close to 100 individualized vaults where all of your items are stored and you have access to when needed.  You will know where your contents are at all times.  When you have Fire Damage or Water Damage in your Commercial building, remember SERVPRO of Reno NW/Truckee/Tahoe Vista is your go to team to get you back to normal. 

SERVPRO of Reno NW/Truckee/Tahoe Vista Commercial Content Storage

3/28/2019 (Permalink)

SERVPRO of Reno NW/Truckee/Tahoe Vista Contents Temperature Controlled Warehouse and Vaults - We store it right!

Do you know that SERVPRO of Reno NW/Truckee/Tahoe Vista has a very large temperature controlled warehouse with space for over many content individual vaults.  What does this mean for you?  You want to know that your salvaged items have been cleaned professionally, and packed such that when they are in transit they are not damaged or broken, and you want to know how and where your commercial assets are being stored.  You don't want them stored in a general warehouse with everyone else's stuff.  Our IICRC trained contents team deal with commercial contents all the time.  We have state of the art programs to track, pack and store your items in individual vaults.   You will know where your salvageable items are being stored, what is in what vault at all times.  Most important you will have access to your salvageable items.  Your asset/contents are inventoried and assigned to individual vaults that are stored in our temperature controlled warehouse, which is attached to our office at 975 Terminal Way, Reno, NV 89502.  Our location is very central in Reno, right down the corner from Mill and Terminal.  When you need Commercial Content management, SERVPRO of Reno NW/Truckee/Tahoe Vista is your go to, one stop shop that offers it all.  

Commercial Restoration

2/28/2019 (Permalink)

SERVPRO Reno NW / Truckee / Tahoe Vista Commercial Emergency Response Team

Commercial Services

There's never a convenient time for fire or water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Reno NW / Truckee / Tahoe Vista has the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

Locally Owned Company with National Resources

SERVPRO of Reno NW / Truckee / Tahoe Vista is locally owned and operated, so we are part of this community too. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Reno, NV community and want to do our part in making it the best it can be.

 We are proud to serve our local communities:

  • Reno
  • Truckee
  • Nevada City
  • Verdi
  • Kings Beach
  • Dollar Point
  • Northstar
  • Tahoe City
  • Loyalton
  • Portola

24 Hr. Emergency Water Damage Service to Your Commercial or Residential Properties

2/26/2019 (Permalink)

When it comes to Commercial or Residential SERVPRO Reno/Truckee/Tahoe is the 24 Hr. Emergency Service to Call

SERVPRO of Reno NW/Truckee/Tahoe Vista is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 775 747 2800

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Reno NW/Truckee/Tahoe Vista has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO Reno NW / Truckee /Tahoe Vista

SERVPRO of Reno NW / Truckee / Tahoe Vista specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

TAHOE VISTA: Commercial Building Restoration

4/4/2018 (Permalink)

Tahoe living has its own unique challenges when it comes to flooding and fire damage. We talk a lot about how Reno is prone to flooding because of the snowmelt, but during the change of the seasons, the snow melts into the Tahoe and Truckee areas first before it can get to Reno in the first place! Employees track in water and mud from outside, wind ushers in dead leaves and debris, and the carpets absorb all the detritus you can’t see.

“Having a clean and respectable workplace will not only enhance your professional reputation amongst visitors, but it will also build your morale from within, which will then ensure that your employees feel valued and cared for.” - Chris Valentine, Odd Culture

Many of our clients in the Tahoe area have taken steps with SERVPRO of Reno NW Truckee / Tahoe Vista to stop the growth of mold in their office spaces; we do remediate mold as well, but drying out the area BEFORE mold can start growing is essential for the health of the office, and the financials of it. Places like Eagle Peak Herbals, WP Property Management, Sierra Rural Electric Cooperative, and Realty World Lassen are taking advantage of our being “Faster to any size disaster” promise, and are enjoying the benefits of clean offices and working spaces.

We are firm believers that an ounce of prevention is worth a pound of cure; don’t wait until you see or smell mold. Instead, call the professionals at SERVPRO when mold-growing conditions like humidity and water damage infiltrate your workplace.

Getting Your Commercial Building or Office Space Cleaned: Is it Worth it?

4/4/2018 (Permalink)

INC.com says that you shouldn’t “leave it up to the night cleaning crew to take care of your office. They will probably empty your trash and vacuum, but I assure you that detailed cleaning is not going to happen.” They later go on to say that the way to go about cleaning your office starts with you. So...

What’s Wrong With an Unclean Office Space?

  1. Clients and customers’ first impressions impact reviews and their willingness to use a company’s products or services again in the future. If it's messy, stained, damaged, or smells off, you are not getting the best impression possible.

  2. Healthy employees mean productive employees! In general, people prefer where they work to be clean and free of distracting messes, “When your employees are satisfied, engagement levels rise, and your corporate culture is positively impacted,” according to Action Clean Up.

  3. Maintenance: after a storm or unusual amount of rain, humidity rises indoors as well. Office equipment like copiers, fax machines, computers and other electronics run the risk of damage if humidity or water comes into contact with their working parts.

  4. Also from Action Clean Up: “Other important assets like floor tiles, carpets, and furnishings should be cleaned regularly to maintain their beauty and extend their useful life. Hard surface floors should have an even gloss, free of scuffs and black marks. Carpets need to be vacuumed frequently and should be free of spots and stains.”

While SERVPRO thinks regular office space cleaning is a basic responsibility of all movers and shakers, you’ve got a business to run, and spending time on deep cleanup is a waste! Let SERVPRO of Reno NW / Truckee / Tahoe Vista handle the deep cleaning of your workspace, so you can get back to business.

Bottom Line?

Getting cleaned up and ready to rock the business world is absolutely worth it. It makes you and your business look like the professionals you are, keeps employees and customers happy, and prolongs the life of business assets (be they electronic or not) after weather events. Give SERVPRO a call; you'll be glad you did. 

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO10274

And, stay in the loop on Facebook with us, too: SERVPRO10274

HELP WANTED: Job File Coordinator

3/21/2018 (Permalink)

SERVPRO OF RENO NW / TRUCKEE / TAHOE VISTA IS SEEKING: someone who has insurance, construction, and/or restoration experience. Must be great on the phone, have excellent analytical skills, be detail-oriented, and a serious multi-tasker.

Primary Responsibilities:

  • Maintain job files - WIPs
  • Monitor and ensure insurance requirements are followed
  • Prepare job file reports
  • Complete and review job file documentation for uploads and the audit process
  • Complete job file audit process
  • Review and validate initial field documentation
  • Create preliminary estimates
  • Perform job close-out

Position Requirements:

  • 2+ year(s) of insurance, administrative mitigation or construction experience preferred
  • Experience with writing estimates, job file processes, and quality assurance a plus
  • Polite, confident, and excellent customer service skills, including listening and questioning skills
  • Ability to remain calm and professional during tense or stressful situations
  • Excellent organizational skills and strong attention to detail
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software, including Xactimate® and proprietary software
  • Minimum of HSD/GED preferred

Hours:

  • 40 hours/week, flexible to work overtime when required
  • 8am - 5pm Monday - Friday

Wage:

  • Dependent on experience

Job Type:

  • Full-time

Required experience:

  • Construction, Mitigation or Insurance expe: 1 year

Required education:

  • High school or equivalent

Job Location:

  • Reno, NV

JOB ON INDEED

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO10274

And, stay in the loop on Facebook with us, too: SERVPRO10274

Can’t Get Over The Pass: What To Do in Truckee/Tahoe

3/14/2018 (Permalink)

It is that time of year when there just isn’t enough powder to ski and snowboard, but just too much to make driving back into town unsafe. Take it from the people who routinely take work in the Truckee / Tahoe Vista area; there are tons of things to do until road conditions get better!

  • Movies in Tahoe: Tahoe is an amazing hub of constant creativity and art. Diamond Peak shows local flicks for those days where you’re stuck in Tahoe because of road conditions.

  • According to Reno.com: “Even if the snow isn’t falling, temperatures can still be conducive to keeping things icy. Heavenly Village and the Village at Northstar both feature ice-skating rinks that provide a winter wonderland feel, even without the powder.”

  • Rest + Recover: If you’re feeling a little unwell for the altitude, there is a spa specifically for your ailments inside the Hyatt.

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO10274

And, stay in the loop on Facebook with us, too: SERVPRO10274

LOOKING FOR SKILLED HANDS: SERVPRO of Reno NW/Truckee/Tahoe Vista

2/12/2018 (Permalink)

Are you looking for a no-nonsense job in the restoration industry? Join the team at SERVPRO. We’re looking for top-of-the-line, experienced people to fill the role of Sales and Marketing Project Manager.

JOB SUMMARY

SERVPRO of Reno NW/Truckee/Tahoe Vista is seeking someone who is comfortable meeting new people, who has excellent communication skills, and who is a serious multi-tasker. Are you self-motivated with superb interpersonal skills? You’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, experienced, and truly enjoys providing superior service. If you can stand back after a job well done and think “how can I do even better next time?” you’re our perfect fit.

SMPM’s are responsible for sales activity that result in restoration projects, daily oversight of those projects, and on-call duties one week per month which include first responding to emergency service jobs. You’ll be responsible for overseeing skilled crews, writing estimates, and decision making on how to best proceed with restoring commercial and residential properties to SERVPRO specifications and industry standards. 


POSITION REQUIREMENTS

The role of SMPM requires effective written and oral communication skills, experience in cleaning and restoration, the ability to travel locally and out of state when necessary and physical strength to regularly lift 50 lbs minimum.

A minimum two years of progressively responsible business-to-business sales experience
Experience with sales and marketing within the service sector
Experience in the restoration industry
A knowledge of estimating
Leadership skills
Superb sales, customer service, administrative, verbal, and written communication skills
Strong business and financial background and process-and-results-driven attitude
Experience in the commercial cleaning and restoration or insurance industry is desired
Working knowledge of current business software technologies is required
Bachelor’s degree in marketing or business or equivalent experience
IICRC certifications preferred
Ability to successfully complete a background check subject to applicable law

Pay Rate
Competitive base salary plus commission.

975 Terminal Way

Why Use Professionals for Mold and Mildew?

12/12/2017 (Permalink)

Simulated Mold Spores

BACKGROUND: Mold grows in filaments called “hyphae”, and a network of these hyphae are called a “mycelium”. The "hyphal tip" is the part that eats bacteria.

Mildewcides work by killing the bacteria that the mold’s hyphal tip absorbs. What does that mean, exactly? Mildewcides first stop the growth of mold by preventing there from being a food source (the bacteria).

With regards to mildewcides in paints, those will prevent the growth of mildew and mold, but won’t stop or kill existing mold necessarily, so it is important to have your walls treated and washed BEFORE applying this kind of paint. (Don’t know how to treat your walls for such a project? That’s where SERVPRO comes in!)

There is a crash course in mold on our blog if you want to arm yourself with even more knowledge.

But what about existing mold? Well, if the mold is growing on a non-porous surface (think linoleum), the mildewcide will kill the mold, and when it’s removed, you don’t have to worry about regrowth. It is only on non-porous surfaces that bleach can be used as a mildewcide; for any other surfaces, professional-grade equipment and solutions are the standard.

On a porous surface (think wood) the roots of the hyphae are deeper inside, which means spraying and removing it won’t be as effective, and regrowth is a possibility. Letting a treatment sit over a period of time will discourage mold growth, and kill the roots of the mold inside the structure.

If you suspect a mold issue, let our skilled team of professionals at SERVPRO know. You can tell us online, by phone, or even on Twitter if you direct message us!