Recent Water Damage Posts

Water Heater Leaks

1/13/2020 (Permalink)

 Mold Growing on Walls and Floor of a Closet in a Home If you ever suffer damages due to a Water Heater leak, call SERVPRO of Reno NW/Truckee/Tahoe Vista

Water Heaters can be a very common cause of water damage and cause mold growth.  It's common for us to deal with Water Heater leaks and many times, they are a slow leak, just enough to slowly get drywall damp or wet, then the framing and if left too long, mold will start to grow very quickly.

Please note the location of your Water Heater and the walls around it.  The picture of the mold is from a Water Heater that was leaking for quite some time in a closet that backed up too many other rooms.  The result of this water heater leak not being discovered for quite some time is many rooms had water damage and mold.

Never ignore any Water Heater leaks, even a very small amount of water can cause a lot of damage over time.

If you ever find your Water Heater has been leaking and caused damages, call us.  We know just how to repair and prevent any more damages from happening.

SERVPRO of Reno NW/Truckee/Tahoe Vista, 775-747-2800.

Flooded Home, Basement or Crawl Space? Avoid Exposure to the Water

12/16/2019 (Permalink)

Two Men in Yellow Hazmat Suits Standing Outside of a Building When you suffer a flooded home, basement or crawl space, call SERVPRO of Reno NE/Truckee/Tahoe Vista

If you ever experience a flooded area in your home, such as a flooded crawl space, or flooded basement or especially a flooded bathroom, avoid any exposure to the flooded area.  You never know what the water is contaminated with.

Too often we are called to flooded homes, basements, crawl spaces, bathrooms, etc. and the Customer has walked in and tracked the floodwaters in the dry areas of the home.  What does this do?  It contaminates more of the home and causes more damages and clean up to be done.  

You never know what it is floodwaters, you also don't want to expose your skin to unknown floodwaters.  Too often sewage can be part of the floodwaters.  There are many reasons our team suits up, prior to entering any floodwaters.

Bottom line, when you suffer any kind of flood in your home, stay out of the water and call the professionals at SERVPRO of Reno NW/Truckee/Tahoe Vista.  We will get the water cleaned up safely and as quick as possible and ensure that you and your family are not exposed to any contaminated floodwaters.

Flooded Crawl Space? Our Team Knows Just What to Do

11/11/2019 (Permalink)

dark flooded crawl space under a building If you have a flooded crawl space, call SERVPRO of Reno NW/Truckee/Tahoe Vista, we know just what to do.

Help!  I have a pool under my house in my crawl space!  Unfortunately, this can be a common call that we get during the winter storms in the Reno, Truckee, and Tahoe areas.  It's not uncommon for rain, streams, and snowmelt to cause water to get into the crawl spaces of homes.  

When you suffer water in your crawl space, it's very important to get it dried out as soon as possible.  Then it will be important to make sure after it's dried out that a proper vapor barrier is installed.  

At SERVPRO of Reno NW/Truckee/Tahoe Vista, our highly IICRC trained Team knows just how to extract the water and dry out your crawl space.  We have been installing vapor barriers in the Reno, Truckee and Tahoe area for over 10 years, we know exactly what kind of barrier your property will need.

When you suffer a crawl space flood and may need a new vapor barrier installed, call us, we are available 24/7 for all of your water damage, flooded crawl space emergencies.

Your House is Flooded, What to Do?

10/24/2019 (Permalink)

Restoration of Flooded House with Drywall cut and down to cement floors If your house floods, call SERVPRO of Reno NW/Truckee/Tahoe Vista we have been servicing Reno, Truckee, and Tahoe for over 10 years.

When a house fire happens, the entire neighborhood knows about the devastation.  When a house floods, typically only the occupants know about the devastation a house being flooded causes.   The damages water can do to a home truly are not commonly known, that is until you have experienced a house flood.

We at SERVPRO of Reno NW/Truckee/Tahoe Vista have been working with victims of house flooding in the Reno, Truckee and Tahoe area for over 10 years.  We understand all the emotions and challenges around a house that is flooded.  Our professional team is IICRC certified, we have the best equipment and contents management program available to use on your property and manage your contents.  You will at all times know where your contents are located.  We will work with you and your insurance company to get you back to normal, ASAP.

If you ever suffer a flooded house, call us, we know how to take some of the stress off you and your family and get you back to normal ASAP.

Managing the Water Drainage Away From Your Home

10/10/2019 (Permalink)

Picture of Gloved Hand Cleaning Leaves out of Gutter Lack of proper water drainage can cause flooded homes, crawl spaces and miscellaneous water damages. Dry it out fast to avoid mold.

Too often we get called out to flooded crawl spaces, or flooded basements or water-soaked walls or garages and they all have one thing in common, water runoff and or drainage is not working properly.  Too often flooding on the outside, causes flooding on the inside.

It's that time of year when the leaves are going to fill your gutters and downspouts.  Make sure when the fall is over to clean out your gutters and make sure your downspouts are not blocked.  It's critical that your gutter system is moving the water away from your home.  

Also, make sure you winterize your irrigation systems prior to a hard freeze.  Irrigation systems are commonly the cause for flooded crawl spaces.

If you suffer a flooded home, garage, crawl space, call SERVPRO of Reno NW/Truckee/Tahoe Vista.  We work on drying out these types of spaces all the time.  We will work with you and your insurance agent, if applicable to get you dried out and back to normal, ASAP.  As a reminder, if any area is left damp, it's reasonable to deduct mold will find it and start to grow.  It's important to deal with any dampness, or wetness immediately to prevent any further damages.

SERVPRO of Reno NW/Truckee/Tahoe Vista for Your Fire and Water Emergencies

9/13/2019 (Permalink)

Room with Carpeting Removed and Dry Wall Cut due to Water Damage SERVPRO of Reno NW/Truckee/Tahoe Vista is available 24/7 for all your fire and water emergencies.

Every day our team at SERVPRO of Reno NW/Truckee/Tahoe Vista helps people that have suffered disasters that range from bathroom flooding and losing the use of a bath and bedroom to whole house flooding from a pipe breaking while they were away, having to move out of their home for months while the restoration and or rebuild takes place.  When you experience a property emergency we at SERVPRO Reno NW/Truckee/Tahoe Vista are here for you to work through all the challenges that your emergency brings you and your family.  We are here to support and help you through the insurance claims, clean up and restoration and rebuild if needed.  We are a professional full-service team, here for you 24/7 to take care of all of your fire and water emergencies.  

Over 10 Years of Professional Residential and Commercial Fire & Water Clean Up, Mold Remediation and Restoration in the Reno, Truckee and Tahoe Area

9/10/2019 (Permalink)

female and male owners on Magazine Cover SERVPRO of Reno NW/Truckee/Tahoe Vista Owners Mike and Kim Grashuis. Our Professional Team servicing Reno, Truckee, and Tahoe areas for over 10 Years!

SERVPRO of Reno NW/Truckee/Tahoe Vista is locally owned and operated and has been servicing the Reno, Truckee, and Tahoe areas for over 10 years.  We are your IICRC trained and highly experienced fire and water restoration and mold remediation team in the Reno, Truckee, and Tahoe area.  We have experience in servicing compounds on the lake to historic cabins in the mountains and everything in between.  We work with numerous luxury home property managers and individual homeowners and provide the most professional fire damage, water damage, mold remediation, and restoration and rebuild services in the area.  Our team of technicians is long-time employees with our firm and happily holds to the highest standards of customer service in the industry.  We are an IICRC Certified Team. When you experience a fire or water damage or mold in the Reno, Truckee or Tahoe area, call us, we are available 24/7 to service all of your emergency and nonemergency needs, 775 747 2800.  We work with all insurance companies and will represent you and your needs first and foremost to your insurance carrier. 

SERVPRO of Reno NW/Truckee/Tahoe Vista Professionally Trained for Mold Remediation

7/18/2019 (Permalink)

Mold is sometimes easy to see, and sometimes it hides.

We are frequently asked how to know if Mold may be present?

Just how much water is needed to grow mold? 

The EPA offers some great information on this subject.

According to the EPA, the following questions will provide insight if Mold might be present:

• Is there existing moisture problems in the building?

• Have building materials been wet more than 48 hours?

• Are there hidden sources of water or is the humidity too high (high enough to cause condensation)?

• Are building occupants reporting musty or moldy odors?

• Are building occupants reporting health problems?

• Are building materials or furnishings visibly damaged?

• Has maintenance been delayed or the maintenance plan been altered?

• Has the building been recently remodeled or has building use changed?

• Is consultation with medical or health professionals indicated?

We work with Industrial Hygienists that will test to find out exactly what is in your property.  If it's Mold our professional, IICRC trained Team knows the most current and best practices to clean it up and restore your property back to normal.  Call us for all your Mold Remediation needs. 

SERVPRO of Reno NW/Truckee/Tahoe Vista the Team to Call When Your House Floods

5/2/2019 (Permalink)

When your house floods it's critical to get it professionally dried out immediately.

It's unfortunate but in the Truckee Meadows all of us that live here know flooding happens!  Whether it's a creek or river over flowing it's banks or a broken pipe in your home, flooding happens.  When you suffer a flood in your home or commercial property it's critical to have a team of people on your project who have been professionally trained in water clean up and restoration.  The team at SERVPRO of Reno NW/Truckee/Tahoe Vista is an IICRC trained, professional team.  What does that mean for you?  It means they know how to clean up the job and get it dry right, as fast as physically possible.  They have the right equipment and training, to restore your property.  Call SERVPRO of Reno NW/Truckee/Tahoe Vista when your experience flooding.  We are here for you 24/7, 775 747 2800.

How Do I Waterproof My House?

12/6/2018 (Permalink)

Waterproofing your home is essential to keeping everything important inside dry!

Waterproofing your home is essential to keeping everything important inside dry!

Fighting water damage starts before the first of our air movers ever even get to your home. Preventing water damage from water sources (pipes, hookups, etc) inside is an entirely different set of challenges, so we’ll focus on preventing water from outside getting inside in this article.

Making sure water doesn’t come in starts with the construction of your house. Check with your builder that a waterproof wrap is (or was!) used in the building of your new home. Popular brands include names like “Tyvek”. Additionally, when cold weather rolls in, icicles tend to form. We tend to leave them there because they are pretty, festive, and (let’s be honest) a bit of a hassle to go around and knock down. Those festive little spikes are one way moisture stays on the eaves of your home, soaking through the paint, wood, and potentially inside to your insulation and drywall.

This is especially common with attics. One of our pictures actually shows the process one homeowner had to go through with their house because of icicles being left on their roof.

If you want to avoid having to go through the same process, be sure to knock off icicles when you start to notice them. When it rains, one way we get moisture into our house is by leaving windows, sliding doors, or even (yes, really!) entryways open.

Even if you think your windows are shut and locked, there is probably a thin gap between your window and the frame, or your door and its jamb. To combat moisture getting in, consider properly weather stripping around these common areas.

Relatedly, going around the wall-edge of these areas with some thick caulk is a good way to reduce the amount of warmth lost when you use your heater.

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO10274 And, stay in the loop on Facebook with us, too: SERVPRO10274

Atmospheric Rivers in Reno and the Sierras

11/28/2018 (Permalink)

Atmospheric Rivers in Reno

An atmospheric river is something we have to deal with on a fairly regular basis in Nevada.

An atmospheric river is a massive storm that dumps a large amount of water over an area, and according to News 4, they "get their name because when looking at them on satellite imagery, they look like large rivers in the sky. One storm can contain 15 times the amount of moisture as the mouth of the Mississippi River."

In the early months of 2017, and again back in 2013, the Reno and Sparks area saw significant flooding due to an atmospheric river, enough to require businesses and education facilities nearby to board up and use sandbags to prevent water and flooding damage. 

Remember that just 12 inches of water can carry away an entire moving vehicle! 

According to the National Weather Service: "flooding may even occur well away from where heavy rain initially fell. This is especially common in the western United States where low lying areas may be very dry one minute, and filled with rushing water from upstream the next."

Usually we are all pretty savvy when it comes to the weather around these parts, but more information is always better, and always helps you prepare and stay safer!

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO10274

And, stay in the loop on Facebook with us, too: SERVPRO10274

24/7/365 Water Damage Experts

10/30/2018 (Permalink)

Commercial Flooding Restoration

Flooding and water damage events at Reno NW / Truckee / Tahoe Vista commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Sometimes its a small amount of water damage, sometimes its a torrential flood. In any case, SERVPRO is "Faster to any size disaster".

In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Reno NW / Truckee / Tahoe Vista

SERVPRO of Reno NW / Truckee / Tahoe Vista specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew Crew Photo Page

Find out more About Us

What To Do In A Flood

10/19/2018 (Permalink)

When water is damaging your home, does your fight or flight instinct kick in? No matter what the source of the water is, action in the initial moments can have a huge impact on the damage you sustain. Of all the priorities in those first seconds, none have the potential for irreversible harm, than those that ensure safety.

If you're like most people, your first thought during water damage is probably, "SHUT THE WATER OFF!" 

Let's analyze this:
If you have to wade through water to shut it off, what hazards do you face?

  • Is the water contaminated?  
  • Is there furniture or debris that could make you slip and fall?
  • Are there electrical shock hazards?
  • Is there more than 6 inches of water? (If there is, is it moving? If so, it is enough to knock a fully grown adult off their feet.)
  • Could there be water-dwelling wildlife just under the surface?

SERVPRO of Reno NW / Truckee / Tahoe Vista's Water Damage Emergency Tips can help get you through those crucial steps in getting your home back, and making the flooding look "like it never even happened." Your safety in a flood is paramount!

For updates on safety and tips on disasters like this, follow @SERVPRO10274 on Twitter!

Hidden Water Damage: What It Does

10/19/2018 (Permalink)

House Smells After a Leak? Hidden Water Might Be to Blame. When water is hiding in the walls, let SERVPRO dry it out! Water and mold don't stand a cha
Hazards of Hidden Water After Water Damage
  • Imagine this: a pipe breaks, water jets out, filling your crawlspace. Now, imagine your irrigation malfunctions and begins to deposit gallons of water in your home. This water, assisted by gravity and capillary action can quickly spread throughout your structure giving mold the moisture it needs to get a foothold and grow.
  • Gravity, of course, pulls the water down through your house affecting everything in its path. Capillary action, on the other hand, pulls water up behind cabinets, into the drywall and wall cavities.  Both of these actions work together to create one of the biggest hazards in water damages: water you cannot see.  This unseen water left untreated is a main factor in microbial and mold growth.
  • SERVPRO of Reno NW / Truckee / Tahoe Vista has the tools and experience to not only find this dangerous hidden moisture, but also remove it, making your water damage, "Like it never even happened."

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO10274

And, stay in the loop on Facebook with us, too: SERVPRO10274

Pet Odor Prevention (A.K.A: How to Dog-Proof Your Home)

9/11/2018 (Permalink)

It’s all about getting the tools you need. It is not always easy to plan around a new dog, even if you have one already. For me, having just moved into my new house and finally--finally--setting up the decor the way I wanted, structuring and incorporating dog-friendly items seemed a little daunting.

As a go-getter and avid do-it-yourself-er, I decided to do something about being overwhelmed and make this list:

First, we have a rabbit who loves her space and play areas. Getting her ready for our new family member is one of the most important steps; don’t forget about the animals you ALREADY made a commitment to while shopping for your newest addition!

For her we got this fabulous hutch with two stories so she can have her own private space and feel safe. [It’s bad animal ownership to have your prey and predator animals in the same living areas, as it stresses the more delicate of the two and can distract your dog away from their training.]

Alright, so that one wasn’t REALLY for our new dog, but this panel is. This little gate (smaller size) is supposed to section off your home’s less-than-pet-friendly areas. To discourage begging for scraps, we placed these at the entrances to our kitchen. If we had stairs, these would be an awesome addition at the landings!

If yours is a messy eater or drinker, get serious about correcting it with one of these neat feeders. I get calls at SERVPRO all the time about how there “wasn’t a leak but there’s mold growing next to my cabinets on the floor”. Standing water (yes, even from a pet-dish) that dries on wood cabinets, drywall, wallpaper--any porous surface--will provide the necessary moisture to grow mold. If you’re already there, call the professionals at SERVPRO so your pet can eat in peace.

While you’re at it, one of these silicone mats would keep the water and food off your floors too, and they wipe clean with a rag and some cleaner.

Tripping hazards abound any dog-having home, but I swore mine would be different. These collapsable boxes make cleaning up after playtime a cinch; I put all of her chew toys in one, her shoes, extra collar and her three leashes in the other. They’re also a more aesthetic replacement for the boxes housebreaking-pads come in, if yours is a fashion-forward-Fido.

Breakfast time doesn’t have to look gourmet, but it should be stored well in something like these airtight containers. There are a lot of field mice and other pests in the Reno area (the entire valley region really), and no one wants mice or ants in their pantry. Prevention is better than the cure on this one, trust me; SERVPRO has been called out to numerous pest-droppings related jobs and one way to secure your living space is to secure the food inside it.

The thing I was most nervous about when getting a dog was going to be the carpets. Luckily, ours is an older dog and can hold her bladder really well--but that doesn’t mean I want her inside all the time. This dog-door is the perfect solution for those long hours at work, waiting to come back to your fluffy friend.

These dog-training potty pads are great for those of you who are a little less confident in your pet’s bladder than I am. On the off-chance your pet doesn’t make it to the pad or out the door in time, SERVPRO remediates pet odor professionally and can help if pet odor is becoming a problem.

The next thing on our list was this precious dog house for the backyard on warm afternoons. We keep our pooch inside most of the time, so if you’re an outdoor-pets kind of person you might want something more substantial to keep your pet safe from the elements--especially coyotes!

I cannot stress this enough; I like walking my dog, and I hate tracking other dogs’ feces anywhere. If you take nothing else from this whole article, make it these earth-friendly rolls of doggy-doo bags and gift some to your neighbors with pets. There’s 720 bags in there, and no excuses left.

Walking is awesome but if your pet is jumping around on the concrete that means their feet are either hot or too cold. Dogs’ feet are sensitive, and these little booties can extend quality exercise time. Added bonus: If you can’t wash your dog’s feet after a walk, that’s fine! Just take the shoes off and wipe those down instead.

Just in case a wet-nosed someone does roll around in something unsavory, this 6-in-1 grooming kit and soap work wonders on our dog. I figured I wouldn’t need anything too high end for grooming supplies, but as time goes on I’ll find out for sure. Pet nails are a nightmare for hardwood floors, don’t let them get crazy. If you have to, think about these nail caps for dogs.

At the end of our walk, it’s time to settle in. In the master bedroom our fluffy anklebiter gets to hunker down in this memory foam pet bed. We know. We treat her good.

What are some of your own routine-changing items for your dog? What do you recommend for a newbie dog-owner? What do you use from your first time owning a dog that is still your go-to? Let us know on our social media:

For more information and to keep up with our tips, follow SERVPRO on Twitter: @SERVPRO10274

And, stay in the loop on Facebook with us, too: SERVPRO10274

Humidifiers: The Downside

12/18/2017 (Permalink)

Winters are so dry in the Silver State, and in Northern California! Many of us turn to humidifiers to deal with dry sinuses, cold and flu season, or to avoid dry skin and related problems. Unfortunately, any time we write about water at SERVPRO, it means there’s about to be damage involved.

Too much humidity can cause mold to grow near a humidifier, or in a particularly humid room. That’s why we suggest turning on the bathroom fan when you take a shower, and using the fans over the stove (if you have a hood in your kitchen) while cooking.

Too little, and furniture, wood, and flooring can crack as they become robbed of moisture. You also get robbed of moisture, as dry air makes your body feel colder-- meaning you probably think of reaching for the thermostat or a space heater to keep warm. Not only are space heaters and turning up the thermostat expensive, but space heaters are one of the leading reasons for house fires, especially if you’re leaving them running for extended periods of time.

Managing the humidity in your home can save you from having to remediate mold, fire damage, and property destruction.

When it is ten to twenty degrees (Fahrenheit) outside, your home’s humidity should not exceed 35%. For every ten degree drop in temperature, subtract 5%; so, if it is zero to 10 degrees outside, 30% humidity is the highest you should have in your home.

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