Recent Why SERVPRO Posts

SERVPRO of Reno NW/Truckee/Tahoe Vista - Professional Cleaning and Disinfection Services

3/16/2020 (Permalink)

Viruses under a Microscope With SERVPRO Logo and Statement WE ARE HERE TO HELP Call SERVPRO of Reno NW/Truckee/Tahoe Vista for all your Professional Cleaning and Disinfection Needs

SERVPRO of Reno NW/Truckee/Tahoe Vista offers professional cleaning and disinfection services for all Businesses and Commercial Properties.  If you are in need of cleaning and disinfection for:


Office Buildings


Medical Buildings

Daycare Facilities

Assisted Living Facilities

We are an IICRC Certified Firm, that has been conducting Biohazard cleanups in the Reno, Truckee, Tahoe and outlying areas for over 10 years.  We are available 365/24/7 for all of your cleaning and disinfection needs.

SERVPRO professionals are trained in adhering to the highest cleaning and sanitation standards.

When it comes to bacteria and or virus clean up,
SERVPRO is performing all cleanup and bioremediation in accordance with the guidelines provided by the CDC and local authorities.

SERVPRO’s only uses cleaning agents that are EPA-certified, hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to coronavirus (SARS-CoV-2/COVID-19) on hard, non-porous surfaces.

There is currently no product tested against this particular strain of the coronavirus.

Please note that proactive cleaning will not prevent or protect the building from future contamination if an infected person was to enter and occupy the building.

However, if your Commercial Building is in need of professional cleaning, call us. We are here to help.

How to Choose a Water Clean Up and Restoration Company in Reno, Truckee and Tahoe

3/12/2020 (Permalink)

SERVPRO Van in Front of House SERVPRO of Reno NW/Truckee/Tahoe Vista serving the Reno, Truckee and Tahoe area for over 10 years.

When you suffer water damages, it's stressful, to say the least.  It's never planned, it just happens and you are thrust into finding a water restoration company to come to clean up and dry out your property.

What's the best method of finding a professional and reliable Restoration Company?  

1.  Google Reviews are good, compare the number of reviews and the content of the Reviews, good and bad Reviews.  You can search for Water Damages, Water Damage Restoration, etc.

2.  Your insurance agent may be able to offer up a recommendation.  Note, the 800 Claims number is NOT a recommendation, they just will send you to the companies they are partnered with.  Make sure you ask a local agent for a local number.

3.  Are they IICRC Certified?  This is a commitment made by a company to offer its staff the best training and equipment and follow the best practice procedures.  You can find IICRC Certified Companies on their website,

SERVPRO of Reno NW/Truckee/Tahoe Vista is highly rated on Google, is highly recommended by Agents in the Truckee and Tahoe area and we are an IICRC Certified Firm.

Check us out and call us for all your clean up and restoration needs.

SERVPRO of Reno NW/Truckee/Tahoe Vista IICRC Certified in Mold Remediation

3/2/2020 (Permalink)

White Mold Containment with Light Blue Tape SERVPRO of Reno NW/Truckee/Tahoe Vista IICRC Certified in Mold Remediation and Mold Removal

There are many companies that conduct mold remediation and mold clean up.  When you are shopping for a mold remediation company, make sure they are IICRC Certified.  Why?  How do you benefit from hiring an IICRC trained team? 

When you hire an IICRC Certified Team like SERVPRO of Reno NW/Truckee/Tahoe vista you know they have had the best training and follow the best procedures and have the best equipment available to remediate mold.  

Containment of the mold is always critical.  Mold is microscopic spores that if not contained can move to all parts of a home.  Containments and building containments with negative air and positive air to keep the mold right where you want it is critical.  If the right containments are not built, your mold problem could grow.  Something no one wants to experience...

You can trust SERVPRO of Reno NW/Truckee/Tahoe Vista to manage your mold job using the best practices available.

When you need mold remediation, mold clean up, call us, we will get you back to normal ASAP!

SERVPRO of Reno NW/Truckee/Tahoe Vista Specializes in Bio-Hazard Clean Up

2/24/2020 (Permalink)

Black on White Biohazard Sign Stating Biohazard SERVPRO of Reno NW/Truckee/Tahoe Vistas Your Biohazard Clean Up Specialists

Biohazard cleanups, due to unattended deaths, suicides and or crime scenes and/or other issues are sadly more common than you would think.  We at SERVPRO of Reno NW/Truckee/Tahoe Vista specialize in the management, clean up and restoration caused by biohazards. 

We are an IICRC Certified team that has been trained in the IICRC Biohazard Clean Up standards.  Our Team understands that when Families have been affected by unattended deaths, suicides or crimes it's a very difficult issue to work through.  We have sensitivity training and we do our best to work with the people involved in the most sensitive manner possible.    

We hope you never have to deal with biohazard clean up, but if you do, we are available 24/7 to service your needs.  We have been servicing the Reno, Truckee, Tahoe and surrounding areas for over 10 years.  You can have the confidence that we will get it all done right the first time.

SERVPRO of Reno NW/Truckee/Tahoe Vista Here For You When You Suffer Fire and/or Water Damages

2/17/2020 (Permalink)

House Fire with Roof Burn Open with Blue Sky showing through burnt 2x4's SERVPRO of Reno NW/Truckee/Tahoe Vista is here to assist and support you when working through a house fire, reconstruction and rebuild.

When you have suffered a house or property fire with water damages, it's stressful, to say the least.

If it's a house fire, your first step is to secure your basic needs of food, water, and shelter.  Your insurance will cover much of this under your Additional Living Expense portion of your insurance policy, also called ALE.  Whatever you do, keep every single receipt for reimbursement purposes.

Once you have secured your basic needs, you will need to go over your insurance policy and make sure you are 100% clear on the limits and what it covers and what it doesn't cover.

SERVPRO of Reno NW/Truckee/Tahoe Vista has been helping people in the Reno, Truckee, and Tahoe areas work through the process of reconstruction and rebuild after fires and water damage for over 10 years. 

We will partner with you and represent your needs to your insurance company.  We work with all insurance and we are very knowledgeable about how the procedures work.

Call us when you need a partner to assist you to get the most from your insurance and get you back to normal, ASAP.

Why Should I Care if My Contractor is IICRC Certified?

11/18/2019 (Permalink)

Modern looking Logo of the IICRC with IICRC Certified Firm below it, identifier for an IICRC Certified Firm SERVPRO of Reno NW/Truckee/Tahoe Vista is an IICRC Certified Team

So how do you benefit from hiring an IICRC Certified Firm?  Let's start by explaining what IICRC stands for and what it does...

It stands for, Institute of Inspection Cleaning and Restoration Certification.

In an article written by Mili Washington, the IICRC's standards director she explains the advantages of hiring an IICRC Certified team for your Fire Clean Up, Water Damages and all other Restoration services.

"IICRC is recognized as the premier standards-writing organization of the cleaning, inspection, restoration, and hard surface industries. IICRC standards are accredited as American National Standards, which have been developed using a rigorous process of compliance and procedural oversight by the American National Standards Institute, (ANSI)."

The result is a credible and collaborative standard of care document and training to describe concepts and procedures needed when providing inspection, cleaning, restoration, and hard surface services.

When you have someone working on your property don't you want them to have the BEST training and procedures available to clean up your property?

Our team at SERVPRO of Reno NW/Truckee/Tahoe Vista is the premier clean up and restoration team to hire in the Reno, Truckee, and Tahoe areas.

We are available 24/7 for all of your emergencies.

Why Call SERVPRO of Reno NW/Truckee/Tahoe Vista?

10/29/2019 (Permalink)

SERVPRO Equipment from Semi Truck to Small Trucks SERVPRO of Reno NW/Truckee/Tahoe Vista servicing the Reno, Truckee, and Tahoe areas for over 10 years.

Living in the Reno, Truckee and Tahoe area, you know that we are experiencing a lot of growth in the area.  With growth comes a lot of new opportunities for business, which is great.  However, there is a lot to be said for hiring a very experienced, professional, cohesive team when you suffer Fire Damage, Smoke Damage, Water Damages or need Mold Remediation.  

SERVPRO of Reno NW/Truckee/Tahoe Vista has been servicing the Reno, Truckee and Tahoe area for over 10 years.  We have been locally owned and operated by the same owner since 2008.   Many of our employees are long-time employees, especially our Profect Managers and our Techs who will be working in your home.  They are all very experienced, professional team.  We are also an IICRC Certified Company.  What that means is we invest in our team, providing them with the top training/testing and certifications in the industry.

When you need clean up and restoration of fire and or water damages, or if you find mold and need mold clean up, call SERVPRO of Reno NW/Truckee/Tahoe Vista.  We know Reno, Truckee and Tahoe, we know all the nuances of properly cleaning up and restoring after a fire, water or mold damages.

Your Mold Remediation and Mold Clean Up Professionals

8/27/2019 (Permalink)

Picture of Mold Growing On Walls Mold Remediation and Mold Clean Up, SERVPRO of Reno NW/Truckee/Tahoe Vista has all the professional training, chemicals, and equipment needed.

When it comes to Mold Remediation and Clean Up, it's something to take seriously.  If the Mold Spores are not cleaned up properly, the chances of the Mold reoccurring is good.  If Mold continues to grow it leads to further damage and can have an impact on the health of individuals that are consistently exposed.  We at SERVPRO of Reno NW/Truckee/Tahoe Vista highly recommend using a professionally trained service to clean up any mold issue.  We have the IICRC training to know exactly how to make sure the Mold is cleaned up completely and we use Industrial Hygienists, who are trained on how to test for Mold and also what kind of Mold we are dealing with.  The type of Mold greatly impacts the remediation of the Mold.  Don't risk not knowing!  Call us with any of your Mold concerns, we will walk you through the standard procedure and get you back to normal as quickly as possible and you will have the peace of mind, knowing your Mold was cleaned up properly, no more worries.  

Clean Up of Rodent Droppings/Feces and Urine When the Hantavirus is Present

8/22/2019 (Permalink)

informative graphic about hantavirus Be cautious about the clean up of mice and or rodent droppings and or urine, Hantavirus is back in Reno, NV.

Just this week it was announced that two people in Reno have contracted the Hantavirus.   Sadly, one person has died from the Hantavirus in Reno.  In our area, it's the Deer Mouse that spreads the virus. The virus is an airborne virus.  For this reason, if you encounter any area that is infested with mice droppings, feces and or urine, it's very important that you do NOT dry vacuum the area.    The air should not be stirred up and if at all possible proper respiratory masks, etc. are a great precautionary item to consider.  It's also important to not come in direct contact with mice feces or urine.  If you have mice droppings and urine and want it cleaned up, call the professionals at SERVPRO Reno NW/Truckee/Tahoe Vista.  We are professionally trained and have the professional equipment to clean up and dispose of all mice droppings, feces and urine properly, and eliminate any risk to you or your family.  For all the cleanups that you don't want to deal with, call us, 775 747-2800, we'll clean it up "Like it never even happened".  

Animal Intrusions Leave a Mess Behind, We Have You Covered

6/14/2019 (Permalink)

Animal Intrusion leave a horrible mess behind, we can get you all cleaned up. Call us.

Hello Tahoe Neighbors and Visitors!  Just a friendly reminder, it's that time of year, the bears are out of hibernation and they are roaming around very hungry.  Unfortunately, some of them are very a tuned with the knowledge that homes and cars can offer up easy good food.  Bears have been known to break car windows and even sliding glass doors if they see and smell some food they want.  Remember to not leave food in your vehicles and especially remember to always role up your windows.  If you have a bear intrusion in your vehicle or home, they always create a horrible mess. If you need a professional that has the training and equipment to manage very challenging cleaning job, we have you covered.  Call us, we are available 24/7.  Be safe and be bear aware!

SERVPRO of Reno NW/Truckee/Tahoe Vista Available 24/7

3/27/2019 (Permalink)

SERVPRO of Reno NW/Truckee/Tahoe Vista is there to serve your emergency fire or water damage needs anytime of day or night.

When you have a fire emergency which can cause water damage or you just have a water damage emergency you need an expert to help you as soon as possible.  SERVPRO of Reno NW/Truckee/Tahoe Vista is open and available to you 24 hours a day, 7 days a week.  Our IICRC professionally trained technicians are available to you for clean up and restoration whenever you need us.  We know that the sooner you get the damage cleaned up the less repairs and or reconstruction will be needed.  When you have a fire and or water damage emergency, it's critical to get it cleaned up as soon as possible to avoid more damages.  We will work with your insurance to find out what is covered and work with you and represent your needs to the best of our ability.  Our goal is to get you back to normal as soon as possible, "Like it never even happened."

SERVPRO of Reno NW/Truckee/Tahoe Vista / IICRC Certified Firm

3/5/2019 (Permalink)

IICRC Certified Firm Residential and Commercial Clean Up after Fire, Smoke, Water Damage

SERVPRO of Reno NW/Truckee/Tahoe Vista is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Reno NW /Truckee / Tahoe Vista

SERVPRO of Reno NW / Truckee / Tahoe Vista specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storms, Fires and Floods SERVPRO of Reno NW/Truckee/Tahoe Vista Has You Covered

3/5/2019 (Permalink)

Storms, Fire, Flooding SERVPRO of Reno NW/Truckee/Tahoe Vista has you covered

SERVPRO of Reno NW/Truckee/Tahoe Vista specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit SERVPRO Reno NW/Truckee/Tahoe Vista, can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 775 747 2800

Check Your Crawl Spaces and Basements for Water

2/22/2019 (Permalink)

With all the rain and flooding we have been experiencing, remember to check your crawl space for any water. The sooner the water is removed and the area is dried out properly, the less damages and costs will be involved. SERVPRO Reno NW/Truckee/Tahoe Vista has all the professional equipment you need to properly dry out any crawl space or basement.  If you need professional help, please give our team a call and we will be happy to be of assistance.  We are available 24/7 and have all the professional crew and equipment needed to dry out all areas that have water.  The sooner the water is removed and dried out the less chance of mold and damage to drywall and structure.  When it comes to water where it's not supposed to be, the faster you get rid of it and dry out the space the less damage and less money will have to be involved.

SERVPRO of Reno NW/Truckee/Tahoe Vista - Highly Detailed Work on Historical Home

2/20/2019 (Permalink)

Do you require a very detail orientated Team to service your Water Damage? We have you covered!

Does your property require more than the average attention to detail due to it's historical or antique finishing.  Don't worry, we have you covered!  Call SERVPRO of Reno NW/Truckee/Tahoe Vista. We have a very professional, IICRC trained, detail oriented team that will make sure to save as much as physically possible.  On this job, all of the very ornate antique molding was saved.  Our crew meticulously hand cut out the dry wall around the molding.  They were able to save all the molding so the reconstruction company could build around it. This historical home in Reno kept all of its historical value due to a very fast response from SERVPRO of Reno NW/Truckee/Tahoe Vista.  When you require a very detailed Team, call us, we are here for you 24/7, 775 747 2800.

Biohazard and Crime Scene Cleanup

10/19/2018 (Permalink)

Biohazards don't just stop at the scene; if left untreated residue and organic material can begin to smell or fuel mold growth.

Biohazard cleanup is also known as crime scene cleanup or trauma scene cleanup.  

SERVPRO of Reno NW / Truckee / Tahoe Vista's biohazard professionals provide this supportive service for victim’s families.

A trauma scene clean up is an emotional and stressful time for homeowners. Providing a level of sympathy and understanding for the people affected is one of our main priorities. 

While the police and other first-response services may spend limited time with the family members, SERVPRO cleaning professionals work around the family longer while we are cleaning and performing restoration of the scene. One reason to promptly clean the scene is to avoid bacterial and microbial growth (which can lead to odor).

Our professionals strive for the comfort of the homeowners as we return their home to normal.

If your home has been the scene of a crime or trauma, SERVPRO can help you in getting your home and your life back on track. Our staff is trained in all facets of property damage restoration; from training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property. 

You have enough to worry about; let SERVPRO handle the cleanup.

SERVPRO of Reno NW/Truckee/Tahoe Vista - Experts on Mold

10/19/2018 (Permalink)

When it comes to water damage and mold SERVPRO of Reno NW/Truckee/Tahoe Vista are your experts.
Mold 101: 3 Steps to Understanding Mold

First: Mold is part of the environment, and plays an important part of our ecosystem.  Without it, we would not have the antibiotic penicillin, garbage and old food would never decay, and neither would all the leaves that fall off during autumn time! (Can you imagine the mess?) 

Certain types of cheese even rely on mold for their flavor (that’s right, your favorite blue cheese? That’s mold. Really tasty mold). Mold breaks down dead plant and animal material, returning useful nutrients to the soil. 

Second: But mold in your home or business can be a dangerous problem. The problem occurs when water damage supplies mold with the moisture it needs to colonize inside structures. Elevated mold spore counts can cause adverse health effects on otherwise healthy people. It is always better to check with professionals than to attempt remediation yourself!

Third: Call SERVPRO of Reno NW/Truckee/Tahoe Vista if you suspect you have a mold problem. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. 

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