What our Customers say...

Storm Damage Testimonials

"To the Reno SERVPRO team,

What a swift, and professional, experience with the SERVPRO of Reno East / Central Sparks team.

Liberty Hawkins (Property Manager, NevDex) and I have quite the mess in our parking lot on Sunday 2/11 from a neighboring medical office down the parking lot from us. Due to the abnormal winds that came up during the latter part of the afternoon, there was quite a mess building. Liberty contacted SERVPRO, and they immediately jumped to our rescue.

Mason, and a fellow crew member (my apologies for not recalling the young man’s name) were professional, polite, and both had bright and welcoming smiles and handshakes. They did not skip a beat to get out in the parking lot and start picking up the mess.

I would personally like to extend my gratitude to you, Reno SERVPRO of Reno East / Central Sparks. For ANY of my, or my offices, future cleanup needs, we will be 100% utilizing SERVPRO.

Very impressed. Thanks guys,


"Thank you very much, we really appreciate everything you guys did for us starting with the professionalism you handled everything and with the discount you give us."

"Yeah, you guys were fantastic, very professional, very patient."

Thank you guys for always getting back to me! I'm always busy with my work (I'm a lawyer) and you guys are always making sure to keep me in the loop when I have a moment to call from work. 

Had a [flood] in my house. Showed up within three hours of report (happened in the middle of night and SERVPRO is about 40 miles away in Reno). Went well. Had to put many driers in and under my house. Came each day to check how things were going. Were prompt and extremely courteous. Answered all my question. Worked around the dog, myself, and anyone else who dropped in.

Just a note to say that I was impressed with the prompt service that your crew provided. They were professional at all times and set to do whatever was required. Even though the parameters of the job changed they were flexible and rolled with it and completed the job as needed. Shouts out to Matt and Oscar for crawling under the house in that horrible environment and gettin' it done. Angela was awesome as to getting the ball rolling. All involved were easy to work with and I would not hesitate a second to call on your services or recommend them to anyone in need.

Thanks, Sheldon